Herbies Shipping Policy

Last Updated: January 2026

About Herbies

Herbies is a brand operated by Unoriginal LLC. Through our online store herbies.co, we serve customers worldwide who value quality and reliability. Transparency and a smooth delivery experience are at the heart of everything we do.

Shipping Destinations

We ship to all countries worldwide. Please note that delivery times and potential import duties may vary depending on your location.

Order Processing

Processing Time: 1–2 business days
Business Days: Monday through Friday
Daily Cut-off: 5:00 PM GTM (Washington)

Orders placed before 12:00 PM CET are processed the same day. Orders placed after this time will be processed on the next business day. We do not process orders on weekends or U.S. public holidays.

Delivery Timeframes

Once processed, you can expect your order to arrive within 7 to 9 business days, depending on your location. These are estimated timeframes — delays caused by carriers, customs procedures, or weather conditions are beyond our control.

Shipment Tracking
As soon as your order is on its way, you'll receive an email with a tracking number so you can monitor your delivery in real time.

Issues With Your Order

Damaged Delivery
Did your order arrive damaged? Please contact us within 48 hours of delivery at contact.nuvarun@gmail.com. If possible, include photos of the damage so we can resolve the issue quickly.

Lost Shipment
If your package appears to be lost, let us know immediately. We'll open an investigation with the carrier and arrange an appropriate solution, such as a replacement shipment.

Get in Touch

Have questions about your shipment or this policy? Our customer support team is happy to help.

Email: contact.nuvarun@gmail.com
Address: Unoriginal LLC, 3140 West Main Street, Riverton, Wyoming 82501, United States
Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

This shipping policy may be updated periodically. Please check this page regularly for the most current information.